Couple claims House of Fraser staff called them ‘c**ksuckers’ and ‘batty man’
Reggie Taylor (known as DJ Fat Tony) and his fiancé David were shopping at the department store in Victoria on Tuesday when staff members were allegedly abusive toward them, calling them ‘c**ksuckers*.
The couple say they were trying different perfumes when a member of staff started pointing and laughing at them.
Reggie told PinkNews that when he approached the staff member and asked her why she was laughing, she replied: ‘I ain’t got no problem with you.’
He also claims the security guard called them ‘batty man’.
When they tried to make a complaint, the manager refused to take them to somewhere more private and refused to believe the staff member was homophobic or remove the security guard from the shop floor.
The DJ attempted to record the ‘abusive, intimidating and homophobic’ remarks on his phone but said the security guard threatened to ‘smash’ it if he did.
While trying to leave, the security guard then called him a ‘c**ksucker* and called him a ‘batty boy’ again.
The department store told Reggie that they are investigating the incident and will give back the £200 he spent in the store.
A House of Fraser spokesperson said: ‘We are incredibly disappointed to hear that a member of our staff has allegedly been abusive to a customer.
‘We take these allegations extremely seriously and are currently investigating thoroughly. At House of Fraser, we do not tolerate any type of verbal or physical abuse.’
Also see a previous incident earlier this year in the UK as well: UK Sports store suspends staff after gay couple branded ‘battymen’